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02/03/2012

Don’t Let an “Authorization Hold” Hold You Hostage

When dining out at a fancy restaurant or spending the night away in a hotel, it’s important to take notice of what the banking industry calls an “authorization hold” on your credit card.

01/27/2012

BBB warns about Refund Anticipation Loans

Tax preparers often offer Refund Anticipation Loans to allow you to immediately receive your tax refund. However, RALs are not an actual refund from the IRS but are a short-term loan from the company.

01/24/2012

Making Payments on Smartphones Has Risks

Use extra caution when making transactions on mobile devices, warns BBB

01/17/2012

BBB Reminds Consumers of Their Free Annual Credit Report

Start the new year knowing your credit is in good standing and your credit report is accurate. Under the Fair Credit Reporting Act, consumers can receive a free copy of their credit report from each of the three nationwide reporting agencies — Experian, Equifax and TransUnion — every 12 months.

01/02/2012

Avoid Being “Yo-Yoed” Back to the Dealership After Purchasing a Car

A new car buying practice, dubbed “yo-yoing,” is being scrutinized by car buyers and consumer advocacy groups across the nation. “Yo-yoing” happens when a consumer drives a new car off the lot, only to find out later that the auto dealer was unable to secure financing. The auto dealer then offers to sell the consumer a different car or raises the interest rate. Sometimes, the dealer simply repossesses the original car and keeps the down payment, claiming it goes towards the mileage the customer placed on the car.

12/20/2011

BBB Warns of Phone Scam Aimed at Hotel Guests

Many people will be traveling to see family and friends in the next few weeks. Scammers know this too, and may try to trick you into divulging your credit card information by posing as hotel employees. The BBB is warning holiday travelers to beware of a telephone phishing scam designed to steal credit card numbers.

12/06/2011

FTC Adds New Protections for Consumers Seeking to Work from Home

The FTC has approved changes to its Business Opportunity Rule that will ensure consumers have information they need when considering buying a work-at-home program or any other business opportunity.

11/16/2011

Rent-to-Own Deals May Only Shine on the Surface

Buying furniture and appliances can be a daunting task for those with little or no credit. Such items are considered necessities and can carry large price tags. Securing financing can also be difficult as many credit providers are hesitant to provide loans since the economic downturn.

11/04/2011

FTC Shuts the Door on Deceptive Mortgage Relief Company

The Federal Trade Commission has resolved an action against Residential Relief Foundation, a company targeting homeowners struggling to keep their homes. According to consumer complaints filed with Better Business Bureau, Residential Relief Foundation used clever marketing to trick consumers into believing the company was a government agency and part of a program the Obama Administration had put into effect. The company claimed it could help struggling consumers with late fees, interest rates and reduce mortgage payments.

10/06/2011

2011 ANNUAL MEETING

The Annual Meeting will be held on November 17, 2011 at Rothchild Catering & Conference Center at 8807 Kingston Pike, Knoxville, Tennessee. The luncheon starts promptly at noon.

08/17/2011

Senate Committee Condemns Third-Party Billing Practices

Third party vendors are collecting billions of dollars in erroneous charges placed on mobile and landline phone bills and consumers are getting little help from their telephone service providers with removing and preventing such charges, according to a report released July 12 by the U.S. Senate Committee on Commerce, Science and Transportation.

08/03/2011

Grandparent Scam just got scarier

The BBB is issuing a RED ALERT regarding a new twist on the Grandparent Scam that involves the caller already knowing detailed information regarding family members. In addition, the calls are not targeted strictly at seniors and the money requested is to be wired to Mexico.

06/08/2011

BBB of Delaware Warns of Penny Auction: Bidrack

Between May 2011 and August 1, 2011 the BBB of Delaware has received almost 800 complaints on a company called “BidRack". This is a Penny Auction website that offers an Online Bidding atmosphere on many high tech and popular items, including iPods, Kindles, computers, designer items and more.

04/14/2011

BBB Warns Against Online Used Auto Parts Dealer

The Better Business Bureau (BBB) is issuing a nationwide alert about a Cudahy, Wis.-based, online company that has received more than 150 complaints from consumers all across the country.

04/11/2011

‘Free’ Offer for Smokeless Cigarettes Turned Into a Real Drag, Consumers Tell BBB

Consumers who tried to take advantage of “free” Internet offers for smokeless cigarettes say they were burned by unexpected charges that totaled $100 or more, Better Business Bureau (BBB) warns.


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